Discover why we are the top-rated self-storage facility in Toronto! Scroll through our review slider to hear directly from our happy XYZ Storage customers. Find out why they trust us with their belongings and why we are the preferred choice for all your storage needs. Don’t just take our word for it, let our satisfied customers convince you!
XYZ Storage provides secure, clean, and easily accessible storage solutions with transparent pricing. Customers appreciate the convenience of the locations, the well-maintained facilities, and the simplified booking process.
What People are Saying
Clean Facilities
Friendly Staff
Easy Process
Employees People Are Talking About
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Jessica
Jessica is frequently recognized for her professionalism and efficiency, making customer interactions seamless and pleasant.
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Precious
Precious is noted for being courteous and helpful, contributing to a smooth and pleasant customer experience.
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Candice
Candice is praised for her helpfulness and courteous service, enhancing the overall customer experience.
After looking around Scarborough and the east end of the city..I realized this was the best PRICE..not only that it was a clean location. lots of options for storage and the Staff are very friendly and helpful..I would recommend this location..my only complaint was the lack of lighting in each storage unit ..but I understand why this is not a option..it's a good storage cheaper than all the REST..you won't be disappointed..👌
Thanks AI Neno for taking the time to share with us your positive experience at our XYZ Storage Scarborough self-storage facility. We are pleased to have helped you fulfill your storage needs!
Everything is very new and automated and clean and service is great and app controlled access. So overall it’s a very positive experience. I’m just going to point out two things that need improvement, but it has many great things going for it. One is that the elevators close way too fast and are very aggressive where they don’t automatically open if they hit you or press against you or a cart and so it’s a very unnerving and anxiety producing experience trying to use the elevators with carts because they’re not timed properly and I brought that up with management and they said that they’re going to look into it. The other thing is that the hallways are just big enough for the carts but if you have anything hanging over the carts, you’re not gonna be able to make the Corner turns in the hallways. But everything else is fantastic.
Thanks for laying out the details so clearly. It’s great to hear the facility, app-controlled access, and overall cleanliness have made such a positive impression, even with a couple of things to improve. We’re sorry the elevator timing felt aggressive and unnerving with carts, and we understand how tight hallway turns can be when items hang over the cart. We’ll keep that feedback in mind as management looks into it. If anything else comes up during your visits, please let our team know.
I booked my unit at XYZ downtown Toronto, however, Paul from XYZ Dundas was so kind and considerate to answer all my questions and even send me an email afterwards for confirmation.
It is very rare to experience this standard of customer service. You have a great employee in your hands. Fully deserved 5 star rating.
We’re so pleased to hear Paul took the time to answer everything clearly and follow up by email for confirmation. That kind of thoughtful help makes a big difference, especially when you’re getting set up with a unit. We’ll be sure to pass your kind words along to him, and we’re grateful for the 5-star rating.
Fantastic service from the front desk staff and super smooth storage experience. Provided dollies and easy to access loading zones were a lifesaver.
Heads up: you have to request after hours access in advanced for your gate code to work. I wasn’t told this when I moved in and it came as a surprise when I was trying to grab something after hours. Other than that, no complaints.
We’re grateful for the kind words about our front desk team and the smooth move-in experience, especially that the dollies and loading zones made things easier. The after-hours gate code note is helpful too, and we can see how that surprise would be frustrating when you needed access. We’ll make sure that request process is clearer going forward, and if anything else comes up, we’d like to help.